Clients with disabilities aren’t necessary to provide advance notice of this dependence on assistance; nevertheless, doing this helps us better prepare for the range Customers who will need our help.
Customers with Disabilities
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Advance notice of impairment
We give clients the chance to proactively notify Southwest Airlines of any specific disability-related needs during and after scheduling.
Whenever reserving a new reservation, Customers could use the “Special Assistance” website link regarding the traveler & Payment Info page to point that he or she calls for help. When b king online, Customers may realize that there is a website link (identified with an italicized “i”) that directs an individual to the information on our policies for assisting Passengers with disabilities. Following the Customer has selected his/her s that are option(, the Customer should scroll down and complete the scheduling process.
In cases where a b king has already been developed, just click in the “FLIGHT | HOTEL | CAR | VACATIONS” website link on the top of our webpage. Then, ch se “Manage Reservations” from the “Flight” column, input the required information, and select “Search.” From that page, go through the “Special support” link underneath the traveler name. When a Customer has added his/her option(s), the consumer should click “Update Information” and also the information will be saved to the Customer’s b king.
Customers could also advise us of any disability-related travel requires at the full time of scheduling by phone or, in cases where a b king has already been made, by calling 1-800-I-FLY-SWA (1-800-435-9792) prior to visit.
We advise that clients arrive at the airport no later on than advised airport arrival time.
